1. Overview

These Terms of Service govern your use of Duka365, a beauty shop management platform by Protend. By accessing or using the app, you agree to these terms.

2. User Accounts

You are responsible for keeping your account credentials secure and for all activities carried out through your account. Please notify us immediately of any unauthorized use.

3. Acceptable Use

You agree to use Duka365 only for lawful and authorized beauty shop management activities. You must not:

• Attempt to access data or accounts you are not authorized to use.
• Disrupt, misuse, or interfere with the platform or its infrastructure.
• Upload or enter misleading, malicious, or unlawful content.

4. Shop and Business Records

Duka365 allows you to manage inventory, sales, purchases, customers, suppliers, and expenses. You are responsible for the accuracy of all data entered into your account.

5. Availability and Changes

We may improve, modify, or discontinue parts of the app from time to time. We do not guarantee uninterrupted availability and will not be liable for any downtime.

6. Account Suspension or Termination

Protend may suspend, deactivate, or terminate access where necessary for security, misuse, legal compliance, or operational reasons, with or without notice.

7. Data and Privacy

Your use of Duka365 is also subject to our Privacy Policy. Please review it to understand how your shop and account information is collected and processed.

8. Limitation of Liability

Duka365 is provided on an as-available basis. To the extent permitted by applicable law, Protend is not liable for indirect, incidental, or consequential damages arising from your use of the platform.

9. Governing Law

These terms are governed by the laws of the United Republic of Tanzania, unless otherwise required by applicable law or agreement.

10. Contact

If you have questions about these Terms of Service, please contact Protend through your support or administrative channel.